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Troubleshooting document generation errors

Document generation errors​

"Generation failed. Please try again."​

This is a transient error. Wait a few seconds and click Retry. If it keeps failing:

  • Check our status page for any ongoing incidents.
  • Try a shorter or more specific prompt.
  • Clear your browser cache and try in a private/incognito window.

The output is cut off or incomplete​

This usually means the requested document length exceeded the available context for your plan. Try:

  • Switching to a shorter report length.
  • Breaking the topic into multiple smaller documents.
  • Upgrading to a higher plan for larger context windows.

The content is inaccurate or hallucinated​

AIDocing uses large language models and may occasionally produce inaccurate information, especially for recent events. Always review generated content before publishing or distributing.

Tips for better accuracy:

  • Provide specific dates, regions, or sources in your prompt.
  • Use the Add Source feature to ground the report in specific reference material.
  • Enable Verify with Web Search (Pro and Team plans) to include live web citations.

Still experiencing issues?​

Contact support with your document ID (visible in the URL) and a description of what went wrong.