Common login errors​
"Invalid email or password"​
Double-check that you're using the correct email address and password. Passwords are case-sensitive. If you've forgotten your password, use Forgot password? on the login page.
"Your account has been disabled"​
This usually means a billing issue or a potential security concern. Contact support with your email address and we'll help resolve it.
"Too many login attempts. Please try again later."​
For your security, your account is temporarily locked after several failed attempts. Wait 15 minutes and try again, or use the password reset flow.
"Sign in with Google / GitHub not working"​
- Make sure you're using the same social account you originally signed up with.
- Check that you haven't revoked AIDocing's permissions in your Google or GitHub privacy settings.
- Try clearing browser cookies and cache, then sign in again.
Still stuck?​
Contact support and include the error message you're seeing for the fastest response.